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Healthy Paws' Commitment During COVID-19

Healthy Paws' Commitment During COVID-19

Healthy Paws is committed to the health, safety, and well-being of our pet parents, team members, and communities. On 3/6/20, all of our employees started working from home to guarantee the safety of our team members and to help flatten the curve.

There have been no changes to our hours or service, and we are working diligently to make sure the right measures are in place to resolve your account and claim requests in a timely manner. We appreciate your patience as we are experiencing a higher call volume and longer than normal hold times. Almost all account management can be achieved online at any time, including filing a claim.

We've created a complete list of COVID-19 FAQs and resources that you can view here.

You can also check our Frequently Asked Questions section for help in finding an immediate answer to our most commonly asked questions. If you can’t find your answer, please complete the form below and we’ll respond quickly to provide assistance.



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Our customer service representatives are available at (855) 898-8991 Our customer service representatives are available at (855) 898-8991
Monday-Friday from 7:00 AM to 5:00 PM PST
Saturday from 8:00 AM to 5:00 PM PST
Closed Sunday



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